BSD Studio Refund Policy
Try before you buy. Every device gets a free 14-day Pro trial, and the Basic plan is free forever,
so you can check that BSD Studio works with your GPU and your data before paying.
1. 14-day refund
If you are not satisfied with a Pro purchase, email us within 14 days of the payment date and we will refund it in full. Please include the email address of your account and your order number.
2. After 14 days
After 14 days, payments are generally non-refundable, and unused time is not refunded pro rata. We will still refund you if Pro could not be activated on your account because of a fault on our side that we could not fix.
3. How refunds are paid
- Refunds go back to the original payment method. Depending on your bank, it can take 5–10 business days to appear.
- When a purchase is refunded, the Pro time it added is removed from your account.
4. Abuse
We may decline refunds where there is clear abuse, such as repeated purchase-and-refund cycles or a breach of the Terms of Service.
5. Your statutory rights
This policy does not affect any rights you have under the consumer protection laws of your country.
6. Contact
Refund requests and questions: bsd_technology@163.com